For bookkeeping help and advice: 01462 455 455 lynne@thebookkeepingdepartment.co.uk

Xero Monthly Support

Giving you the peace of mind of knowing help is on hand

Looking For Support With Xero On An Ongoing Basis?

Have you been trained on Xero or taught yourself and need some help now and then with particular queries or issues that crop up? Do you sometimes want another person to have a look at something for you and make sure you’ve done it correctly? Are you someone who likes hands on and personal support rather than using a software’s email support facilities or doesn’t have the time to do the research and work it out themselves? Our team here at The Bookkeeping Department can help!

Who We Help

Our Xero Monthly Support packages help Xero users who are:

 

  • Businesses or bookkeepers who are completely new to Xero who want a helping hand
  • Businesses who want to do their own bookkeeping in-house who need occasional support
  • Businesses needing to move on to a Making Tax Digital compliant software who need some help to get started
  • Bookkeepers working in a business where they are the only person with Xero expertise and need back up support

“I have no hesitation in recommending The Bookkeeping Department.

I am new to Xero so attended one of their group Xero sessions to get me started with all the basic information. I then booked a 1-2-1 which was more specific to my business. I have been looking for a company that was able to provide this service and I am very happy to have found The Bookkeeping Department.

I am now a lot more confident in using Xero and am working my way around the software. Lynne was super helpful, friendly and taught me how to start whizzing through all my income & expenses in no time. I now have all the information I need in front of me for MTD purposes and also keeping regular tabs on how my business is doing. Very happy. The Xero workshop I attended really exceeded my expectations, the content and delivery were both excellent!”

Paul

Software Developer

How We Help

We don’t just provide email support or refer you to online guidance. We will give you live, person-to-person support either on the phone or we can share screens on Teams or Zoom. Our team member will go through what you need, showing you step by step how to get things done, answering questions along the way, and showing you how to deal with the problem or enquiry next time it occurs.

How Does It Work?

Our Xero Monthly Support packages work around you. We offer three levels of Xero support; you simply need to let us which monthly package works for you. If you aren’t sure, we are happy to talk through the options to help you choose. Once you have decided, we will then send you a letter of engagement and a direct debit instruction that you can sign up to online. Once this is done we’ll send you all the information you need to use our services all we ask from you is that you subscribe for a minimum period of 12 months.

Our Xero Support Packages

Silver

Monthly newsletter

Up to 1 hour of personal and live support per month (via phone or Zoom)

10% discount on additional Xero training and bookkeeping services

£29 per month plus VAT

Gold

Monthly newsletter

Up to 1.5 hour of personal and live support per month (via phone or Zoom)

10% discount on additional Xero training and bookkeeping services
Annual Xero Health Check & Report

£59 per month plus VAT

Platinum

Monthly newsletter

Up to 2 hour of personal and live support per month (via phone or Zoom)

10% discount on additional Xero training and bookkeeping services
Annual Xero Health Check & Report

Annual, bespoke 2-hour online training session or 2 hours of remedial bookkeeping work done for you (following your Health Check)

£89 per month plus VAT

If you do not use up all your time in one month, or use more then this, the balance will roll on to the next month as we know that some months you will need us more than others. At the end of your 12-month period with us, you can then renew and your new year starts again. There is the option during the year to change the package you are on if all parties are in agreement and it makes sense for your business.

Contact Lynne on lynne@thebookkeepingdepartment.co.uk if you would like to get started or talk through the options.

If you need some help with your bookkeeping to give you more time and peace of mind, please contact us today:

Contact The Bookkeeping Department for an impartial chat about your requirements and a FREE consultation of your current and future requirements.

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